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Building a continuing company intelligence dashboard for the Amazon Lex bots

Building a continuing company intelligence dashboard for the Amazon Lex bots You’ve rolled down a conversational user interface driven by Amazon Lex, with an objective of enhancing the consumer experience for the clients. So Now you like to track exactly how well it is working. Are your web visitors finding it helpful? Just How will they be utilizing it? Do they want it sufficient to keep coming back? How could you analyze their interactions to add more functionality? With out a clear view into your bot’s user interactions, concerns like these may be tough to respond to. The current launch of conversation logs for Amazon Lex makes it simple to obtain visibility that is near-real-time exactly how your Lex bots are performing, centered on real bot interactions. All bot interactions can be stored in Amazon CloudWatch Logs log groups with conversation logs. You need to use this conversation information to monitor your bot and gain actionable insights for boosting your bot to enhance the consumer experience for the clients. In a previous article, we demonstrated just how to allow discussion logs and make use of CloudWatch Logs Insights to evaluate your bot interactions. This post goes one action further by showing you the way to incorporate with an Amazon QuickSight dashboard to get company insights. Amazon QuickSight enables you to effortlessly produce and publish interactive dashboards. You can easily select from a library that is extensive of, maps, and tables, and include interactive features such as for instance drill-downs and filters. Solution architecture In this business cleverness dashboard solution, you will definitely make use of an Amazon Kinesis Data...